Contact information
Contact Us
We're here to help! Whether you have a question about our products, need assistance with an order, or just want to share your feedback, we'd love to hear from you.
Get in Touch
Email: For all inquiries, please email us at aknowledge.ootsuka@gmail.com. This is the fastest way to get a response.
Phone: You can also reach us by phone at +81-70-2250-2916.
Business Hours: Our customer support team is available to assist you during the following hours:
•Inquiries: We accept inquiries via email 24 hours a day, 7 days a week.
•Response Time: We strive to respond to all inquiries within 24 hours.
•Operating Days: Please note that our team operates from Monday to Friday. We are closed on Saturdays, Sundays, and Japanese national holidays. Inquiries received during these times will be addressed on the next business day.
Mailing Address: If you need to send us physical mail, please use the following address:
AKNOWLEDGE Co., Ltd. 24-4-6 Shirosaki Echizen, Fukui 915-0876 Japan
Frequently Asked Questions (FAQ)
Many common questions are answered in our FAQ section. We recommend checking there first to see if your question has already been answered.
Stay Connected
Follow us on social media to stay up-to-date on new arrivals, special promotions, and more!
•Visit our website for the latest updates and product information
We look forward to hearing from you!